Dear Trade Partner,
With the ongoing disruption in the Middle East, we’re reaching out with practical options you can use immediately for existing, new, and returning clients—especially for those needing reliable routings eastbound or westbound.
Oman Air is operating normally
✅ Oman airspace has remained open throughout
✅ Oman Air is operating to most of our network as normal
✅ Muscat Int'l Airport (MCT) continues to perform strongly as a stable, efficient hub for connections in both directions.
Additional Oman Air flights from Muscat (ongoing):
To help meet demand for departures from Muscat, Oman Air is adding extra services on an ongoing basis, particularly to: LON, KUL, MUM, ROM, CAI, BKK, IST
With increased demand across our network (including overflow from the UAE), capacity is assessed regularly and updated schedules are published on a daily basis.
Why Muscat is a smart alternative hub right now
When clients are impacted in the region by changing routings, availability, or pricing elsewhere, Muscat can be a vital alternative, often offering:
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Better continuity during disruption for eastbound or westbound journeys (OW or RT)
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Competitive, reasonable fare levels in the current marketplace
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Strong onward connectivity options for affected passengers
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Additional services and reliable ground operations, with a wide range of accommodation choices
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A safe, customer-friendly transit point
Visa note (useful for arrivals/stopovers): citizens of 100+ countries (including AU/NZ/UK/EU) are eligible for visa-free entry up to 14 days (subject to standard entry conditions).
AU/NZ connections: use our Far East gateways
For connections to/from Australia and New Zealand, you can route via our Far East hubs:
CGK (Jakarta), MNL (Manila), BKK (Bangkok), KUL (Kuala Lumpur), HKT (Phuket)
Current best availability:
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CGK (best)
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KUL
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BKK
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MNL
- HKT
Selling support: offline fares + creative ticketing options
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You can access our offline fares to/from AU/NZ (and beyond).
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You can also be creative using separate tickets and/or one-way fares to build workable solutions—especially when clients are disrupted and need flexibility fast or departing ME.
Important note (separate return tickets ex FE on Oman Air):
If selling separate return tickets from a Far East point, the origin must be the same (open-jaw may not work on online fares). Examples:
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CGK–MCT–CAI–CGK
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KUL–MCT–AMS–MCT–KUL
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MNL–MCT–LON–MNL
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BKK–MCT–PAR–BKK
Need assistance?
We’re also seeing Oman Air remain one of the most reasonable fare options in the marketplace compared with many alternatives right now.
If you’d like, our team can help you structure itineraries creatively, check availability across gateways, and support your sales approach for time-sensitive bookings. Email us at Sydney@omanair.com or Auckland@omanair.com.
Local ground support & UAE → Oman transfers (DXB → MCT)
To support clients on the ground, we’d also like to introduce World Stations (Oman), a local DMC who can assist you and your affected clients with:
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Transport from UAE to Oman (and return if required) – buses, vans, private cars
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Accommodation arrangements in Oman
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Local coordination for disrupted or re-routed passengers
World Stations – Contact Details
(Reply to this email if you’d like us to connect you directly.)
If you have clients affected by the ongoing situation—or you simply want a dependable hub option—Muscat hub is open, Oman Air is operating normally, and we’re here to help you convert disruption into workable, saleable itineraries.
Kind Regards,
Oman Air
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